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Ketl

Help

How can we help?

Documentation, quick answers, and a direct line to the team. Most questions are answered in the docs. When they are not, we reply within one business day.

Quick links

Start here

Documentation

Full reference for connecting sources, running a diagnosis, and reading the ranked output.

Quickstart

Connect your first source and run a live diagnosis in under fifteen minutes.

Integration guide

Step-by-step instructions for PagerDuty, Datadog, Grafana, Sentry, GitHub, and Slack.

System status

Live state of the diagnosis engine, model router, connectors, and API.

Pricing

Free tier, Team plan, and Scale. Every tier runs the same diagnosis engine.

Security

How your telemetry is handled, stored, and kept within your control.

Common questions

Frequently asked

Support

Open a ticket

Email us at support@getketl.com or use the form below. We aim to reply within one business day.

For security issues, write to security@getketl.com directly.